Marketing The Church      Marketing that Rocks     Marketing that Sucks     Marketing Toolbar     Email Michael

Tuesday, February 07, 2006

Cheap Pizza

Looking on the website it says "If Your Pizza Box Doesn't Say 'Cecil Whittaker's' You Paid Too Much For Your Pizza! " Is this the best thing they can say about their product? Not really a competitive advantage- nor what most people want to think about when eating.

But wait it gets better- I just tried to order the $2.99 Tuesday night Customer Appreciation Pizza. After calling about 25 times to a busy line I got through. I felt like I won a radio contest. But then I was put on hold. My wife was going to pick it up in half an hour (they take about 6 minutes to make, I know as a former Domino's Pizza driver), but she said it would take 45 minutes- no exceptions. So I decided to spring for the extra delivery fee, but that would take around 90 minutes to deliver. I guess cheap pizza tastes good too when you have to wait an hour past dinner time.

So instead of gaining a new customer (I had not ordered from here before), they just annoyed the Dickens out of me and wasted 2o minutes of my time. And I am still hungry! Where's that #for Domino's?

0 Comments:

Post a Comment

<< Home